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  • Care & Support
  • Arlington
  • Foundation
MyOneHousing
  • Resident services
    • Resident information

      1. Keeping you updated
      2. Our customer service offer
      3. Safety at home
      4. Safety in your community
      5. Bringing fibre to your home
      6. MyOneHousing
      7. Parking in your area
      8. Request a communal door key fob
      9. Tenant information
      10. Leaseholder information
      11. Looking after your estates
      12. Putting things right
      13. Renting a garage, parking space or shed

      Repairs and maintenance

      1. Report a repair
      2. Planned works and maintenance
      3. Repairs process
      4. Repairs and maintenance responsibilities
      5. Common maintenance issues
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  • About us
    • Who we are

      1. Legal information
      2. Procurement
      3. OHG Part of Riverside Group

      What we do

      1. Housing management
      2. Development and regeneration
      3. Supporting homeless people
      4. Investors Hub
      5. Health, Care and Support
      6. One Academy

      Our people

      1. Our Group Board
      2. Executive Team
      3. Our governance structure

      Our performance

      1. Our annual review
      2. Our financial statements
      3. Gender Pay Gap 2021
      4. RSH rating January 2021

      Our policies

      Data protection

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Resident information
  • Delays to lift repairs due to a global shortage of parts
  • Beware of scam phone calls
  • OH_Customer_Service_Offer_2022.pdf
  • Anti-social behaviour
  • Domestic abuse
  • Tenancy fraud
  • Safeguarding
Bringing fibre to your home
MyOneHousing
Parking in your area
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  • Paying your rent
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  • Buy your home
  • Finding a new home
  • What do I need permission for?
  • Moving into your new home
  • Ending your tenancy
  • Your lease
  • Service charges
  • Staircasing
  • Insurance
  • Alterations and subletting
  • Selling your home
  • Section 20 consultations
  • Five ways to fight fly-tipping
  • Estates feedback
  • Raise a concern
Renting a garage, parking space or shed

Estates feedback


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