Our governance structure


To support the work of the Group Board, there are six Group Board sub-committees with delegated responsibility for key areas of our work.

Customer Services Committee

This committee is chaired by Sandra Skeete, our resident board member.

The purpose of the committee is to scrutinise and review the policy, performance and delivery of our overall service offer. It covers:

  • Overall effectiveness of services provided to residents
  • Repairs and maintenance
  • Resident engagement and involvement
  • Complaints and feedback
  • Customer-facing policies
  • Value for money (of services provided)

The terms of reference of this committee reflect the partnership between customer services and resident engagement. Each Resident Panel Chair sits on this committee, together with three non-executive members of the Group Board.

The committee meets four times a year. The chairs of the Resident Panel also attend an annual Group Board awayday where they are able, through their collective knowledge, to feed back on common priorities for all residents.

Audit and Risk Committee

This committee is chaired by Group Board member Rommel Pereira.

The committee is responsible for risk, control, governance and compliance matters. It covers:

  • The effectiveness of the system of internal control and risk management, statutory and regulatory compliance (including building safety)
  • The strategic processes for governance
  • The integrity of the Group’s annual report and accounts
  • Internal audit
  • External audit
  • Fraud and whistleblowing
  • Probity, including Code of Conduct and Conflict of Interest
  • Value for money
  • Such other matters as may be referred to it by the Group Board or any of the subsidiary boards or committees.

The committee meets four times a year.

Development and Investment Committee

This committee is chaired by Group Board member Stewart Davenport.

The purpose of the committee is to approve certain development activities and monitor the performance of the development and sales programme. It covers:

  • Development and investment activity, including liquidity and capacity, construction activities and sales programme
  • Approval of individual development schemes, within agreed limits
  • Development risk
  • Value for money associated with our development programme
  • Approve or decline all asset disposals and/or acquisitions including stock swaps, within the agreed limits.

This committee meets at least four times a year.

Treasury and Finance Committee

This committee is chaired by Group Board member Caroline Corby and is responsible for overseeing the delivery of the Treasury Strategy, compliance with the Treasury Management Policy and other key financial matters. It covers:

  • Treasury performance and monitoring
  • Financial performance, viability and stability
  • The long-term financial plan and scenario stress testing
  • The treasury management policy
  • Treasury transactions
  • Loans and loan covenant compliance
  • Value for money.

The committee meets at least four times a year.

Care and Support Committee

This committee is chaired by Group Board member Wendy Wallace.

The purpose of the committee is to oversee and scrutinise the strategy, performance and operational delivery of our care and support services.

It covers:

  • Delivery of all care and support services
  • CQC and Ofsted regulatory compliance
  • Commercial relationships including, but not limited to, Renovo and the NHS
  • Ambitions for work with homeless people and those recovering from mental health issues
  • Safeguarding
  • Value for money in relation to all areas of the committee’s work

The committee meets four times a year. The terms of reference of this committee reflect the partnership between the delivery of our care and support services and customer service.

People Committee

This committee is chaired by Group Board member Julie Price.

The purpose of the committee is to ensure that our workforce policies and practices are consistent with the values of the organisation and support its long-term success.

It covers:

  • The people strategy and other employee strategies and policies
  • Equality and diversity
  • Remuneration for Group Board members, independent committee members and the Executive team
  • The appointment process for non-executive Group Board members
  • Value for money.

The committee meets at least twice a year.