Your tenancy agreement
This legal contract between you and One Housing sets out your and our rights and responsibilities
Tenant information
Paying your rent
How to pay for your rent and services and what to do if you're having difficulties paying
Your service charges explained
Which services are likely to be covered and how we calculate the cost
Universal Credit and other benefits
How to claim, when it's paid and how it affects the way you pay your rent
Buy your home
Who is eligible for the right to acquire their home and how the process works
Finding a new home
How to swap your home with another tenant or transfer to another property
What do I need permission for?
There are a number of things that you must get our permission for as a condition of your tenancy
Moving into your new home
We want to make moving into your new home a great experience so here are some things you need to know
Insurance
What our building insurance covers, how to make a claim and why we encourage you to insure your home contents
Ending your tenancy
How to end your tenancy