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Our Customer Service Centre is experiencing a high volume of calls. You can request a call back, e-mail us at ask@onehousing.co.uk or tweet us @AskOneHousing and someone will get in touch. Apologies for any inconvenience this may cause. Thank you for your patience.

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FAQs

FAQs

Frequently asked questions about housing, repairs and finances

Frequently asked questions about housing, repairs and finances

Media enquiry?

Click here to contact our press team

Click here to contact our press team

Pay your rent

Learn how to pay your rent

Learn how to pay your rent

Report a repair

Find out how to report a repair by phone or online. 

Find out how to report a repair by phone or online. 

Do it Online

Homes to rent

Looking to rent a home? We offer a number of options 

Looking to rent a home? We offer a number of options 

Island region

Latest news, updates and good stories for our estates on the Isle of Dogs. 

Latest news, updates and good stories for our estates on the Isle of Dogs. 

Residents

Find all the information you need about being a resident, your tenancy agreement, paying your rent, how to report ASB and more.

Find all the information you need about being a resident, your tenancy agreement, paying your rent, how to report ASB and more.

Juniper Crescent and Gilbeys Yard

Looking to the future: Information about the future of the Juniper Crescent and Gilbeys Yard estate.

Looking to the future: Information about the future of the Juniper Crescent and Gilbeys Yard estate.

Buy a home

Stylish properties for sale and rent in London and the South East

Stylish properties for sale and rent in London and the South East

Contact us

Online, over the phone or in person: click here to get started

Online, over the phone or in person: click here to get started

Latest News

MP praises One Housing’s mental health services
15-August
Tooting MP Dr Rosena Allin-Khan paid a visit to Thrale Road this week - one of our innovative mental health supported housing schemes.
One Housing awarded 'move on' homes programme contract
08-August
One Housing will receive £15million of capital grant to deliver 115 homes, as well as revenue funding to provide support.
Help us develop our new website
06-August
We are carrying out some research to help us develop our new website and we’d like you to take part.

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