If you need to report an emergency repair, please call us on 0300 123 9966 to make sure we can deal with it as soon as possible.

Resident Services

Find all the information you need about being a resident, from rent and repairs to local groups and safety tips.

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Save time - go online. Pay your rent, report or track a repair and manage your account at:

Key information

My OneHousing

Our customer self-service portal where you can make payments and access services whenever’s convenient for you, at any time, 24 hours a day, 365 days a year.