Need to report a repair? Find out what is an emergency repair and the different ways you can get in touch.
Save time - go online. Pay your rent, report or track a repair and manage your account at:
There are several other ways to get in touch: online, by email, phone and via social media.
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Please be aware that the MyOneHousing portal will be unavailable on Tuesday 29 April 2025 between 03:00 PM to 04:00 PM for maintenance. During this time, you will be unable to access your MyOneHousing account. We apologise for any inconvenience. While the portal is unavailable, you can visit our Contact Us page to find other ways to get in touch with us.