Supporting homeless people

Supporting people who are homeless, living in temporary accommodation or who are at risk of being homeless is a key area of our work. Our innovative approach helps to reduce stigma, develop aspirations and offer real opportunities for customers to develop employment skills.


Arlington is our flagship service in the heart of Camden. We converted what used to be basic lodgings for those in need into a modern facility which prepares our homeless customers to achieve independence and re-integrate within the community.

Clarence House

Clarence House in Bedford is our second homeless hostel which took its first residents in 2018. This purpose-built hostel has 29 self-contained studio apartments with a team of support staff available 24/7 to assist residents with a range of complex needs.

Supporting our customers

Our homeless hostels work in partnership with local authorities and the GLA to reduce rough sleeping. Alongside Arlington and Clarence House, we also support customers living in temporary accommodation, supported housing or floating support services. Our focus is on helping customers to settle into their new home, developing skills to manage their tenancy and accessing permanent accommodation.