Call 0300 123 9966 to talk to us about a repair or if you have questions about your home. Calls will be answered between 8:00am and 6:00pm, Mon-Fri.
Residents in Berkshire can report a repair to Housing Solutions on 0800 587 9941. Calls will be answered between 8:45am and 5:15pm Mon-Fri and 10:00am to 4:45pm on Wednesday.
Do you have a quick query? Our social media channels are a great way of contacting us. They're staffed between 9:00am and 5:00pm, Mon-Fri.
Customer enquiries: twitter.com/AskOneHousing
Media and political enquiries: twitter.com/OneHousing
If you're a journalist and want to speak to us, contact our communications team on 020 8821 4607 or 020 8821 5120 (Monday-Friday 9:00am-5:00pm) and 07966 643 048 or 07879 890 284 (out of hours) or email email@example.com
If you're leaving a voicemail or sending an email, please make sure you give us your contact details, your deadline and a short overview of the information or help you need so that we can respond quickly and efficiently.
We're open Mon-Fri between 9:00am and 5:00pm (except bank holidays).