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    Tenant and residents' associations (TRAs)
    Speak up for your community! Setting up a TRA is easy, and we will guide you every step of the way.

    Tenant and Residents' Associations (TRAs) are groups of local people who take an active part in improving their local community.

     Their work includes:

    • making sure that residents get a chance to share their views
    • keeping residents informed about issues that affect the local area
    • organising neighbourhood events.

    Tenants and Residents’ Associations increase the sense of belonging and pride in your community. They're also an opportunity to meet your neighbours and make new friends. Each association gets an annual grant of £5 per person (based on the numbers in the TRA) up to a maximum of £800 to spend on their activities.

    Recognition agreements
    A resident association recognition agreement sets out the conditions of formal recognition. This aims to encourage more effective representation and involvement by all groups in the community. All TRAs must agree to the recognition agreement to be formally recognised by One Housing and to represent the community. Complying with the relevant criteria enables the TRA to get its yearly grant funding.

    Consulting with resident association chairs
    We meet regularly with the chairs of our TRAs to discuss a variety of service issues.

    How to set up a TRA
    It’s a simple process; we’ll help you every step of the way with advice, support and guidance. To find out more, call us on 0300 123 9966 or 020 8821 5300.

    Not enough volunteers for a TRA?
    If you live on a small estate, perhaps there are not enough people interested in forming a TRA. Where this is the case up to two residents can represent thier estate by being key voice(s). Should a small number of residents be interesed then a steering group can be set up to focus on issues that affect the estate their represent.

    Our Resident Involvement team will contact the key voice(s) and meet with the steering groups on a regular basis to discuss their views on services and local issues.

    Special interest groups
    These groups work in a similar way to the associations but are made up of residents who have the same needs as each other in some way, such as:

    • Active at 70 - Island region
    • Diamond Plus project - West (Berkshire) region

    These groups operate in the Island and West regions and feedback to us on how our services affect our more senior residents and improvements that could benefit them.

    To find out more about how you can get involved call us on 0300 123 9966 or 020 8821 5300.

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