Get set for winter


Winter is coming, so now’s a perfect time make sure your home can handle the falling temperatures and storms too. Here are the key seven things you should check now and some information on fuel discount schemes you may be entitled to.

Here's how to get set for winter

  1. Get your boiler serviced. If you rent your home, it is essential that you allow us to access your property to carry out the annual gas safety check. For leaseholders, always use a Gas Safe registered engineer when you book in your service.
  2. Check your heating. Turn your boiler on for at least 15 minutes (turn the room thermostat up to above current room temperature by 2 or 3 degrees) and check that all your radiators are heating up. If any radiators or controls are not working properly, get in touch with us.
  3. Bleed your radiators if they are cold at the top, but not at the bottom.
  4. Check for draught around windows and doors and fit draught excluders.
  5. Make sure you’re on the best energy deal. Check whether you’re on the most cost effective energy tariff by visiting websites that compare prices from different suppliers such as MoneySuperMarket and Uswitch – you could save more than you think. View our energy savings tips to learn more. Also see below for information on a range of fuel discount schemes for people on a low income or in receipt of certain benefits.
  6. Protect your pipes. Get in touch with us if any insulation or 'lagging' around external pipes needs replacing.
  7. Home insurance. Make sure you’re covered for any winter-related damage.

Winter fuel bill savings and discount schemes

With colder weather just around the corner, many of us are thinking about the cost of keeping warm. There are a number of schemes available to help towards the cost.

Warm Home Discount Scheme

Did you know you might be eligible for £140 off your electricity bill this winter through the Warm Home Discount Scheme? This year’s scheme started on 12th October and is open to people who get the Guarantee Credit element of Pension Credit or those who fulfil their energy supplier’s low-income criteria. How you apply for the Warm Home Discount Scheme depends on how you qualify for the discount. To find out more, please visit the government Warm Home Discount Scheme.

Cold Weather Payment

If you receive Pension Credit, Income Support, income-based Jobseeker’s Allowance, income-related Employment and Support Allowance, Universal Credit or Support for Mortgage Interest, you might be eligible for £25 for each seven-day period of very cold weather between 1 November and 31 March. After each period of very cold weather in your area, you should get a payment within 14 working days. It’s paid into the same bank or building society account as your benefit payments. Find out more about the Cold Weather Payment.

Winter Fuel Payment

If you were born on or before 5 October 1954 you could get between £100 and £300 to help you pay your heating bills. You usually get this Winter Fuel Payment automatically if you’re eligible and get the State Pension or another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit). If you’re eligible but do not get paid automatically, you will need to make a claim.

Preparing your home for winter


Watch both Vijay and Telka, from our repairs team, explain what you need to do in more detail.