Our vision and values
    We're clear about our values and what we're here to do because that helps all of us to stay focused on our purpose.

    Our vision

    We create places for people to call home and support them to live well.

    Our values

    • We keep our promises
    • We do a great job
    • We work together
    • We value diversity 
    • We look for ways to improve.


    We keep our promises

    We do what we say we are going to do.  We communicate openly and honestly with each other and with our residents. We do the right thing not the easy thing.



    We do a great job

    We have high standards and we work hard to meet them.  We go the extra mile to make sure that we deliver for our residents.



    We work together

    We support each other and work as one team. We don’t pass the buck – we take ownership and collaborate effectively for the benefit of our customers. We work in partnership with our residents.



    We value diversity

    We respect and value the diversity of our people and welcome the contribution everyone can make. We work hard to make sure that all our residents have equal access to our services.



    We look for ways to improve

    We look for opportunities to keep improve and invest in our homes, our communities and our people. We take a positive approach to our work and embrace change that benefits our customers.


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