Supporting homeless people
    A key area of our work is supporting people who are homeless, living in temporary accommodation or at risk of becoming homeless.

    We believe in an holistic approach to homelessness that helps people get back on their feet again and living independently by developing their aspirations, confidence and employment skills.

    Our flagship service for homeless people is Arlington in Camden. The building has a long history as a hostel; it was built in 1905 by the Victorian philanthropist Lord Rowton. We became the owners in 2010 and transformed it into a modern, dynamic and aspirational place to live through extensive remodelling and refurbishment.

    At Arlington we work hard to end the marginalisation of homeless, vulnerable people and stop the cycle of homelessness. We do this by creating a vibrant mixed community that not only provides homes, support and care but gives residents the skills they need to move towards sustainable independence. As well as providing accommodation for 94 customers, the building has 44 sub-market rental flats. The ground and lower floors also house a 'social economy hub' which is home to:

    • 13 artist studios
    • a building trades training centre
    • a restaurant with training facilities
    • Creative Space art worskhops
    • a thriving conference centre.


    Each of these facilities provides training, employment and skills-development opportunities for Arlington residents and Camden’s wider community.

    Arlington isn't our only project or service for homeless people though. We also support customers living in temporary accommodation or supported housing and provide 'floating support' services out in the community. We focus on helping customers to settle into their new home, develop skills to manage their tenancy, and ultimately find and keep permanent accommodation. Our Hackney Support service, for example, helps customers throughout their stay in temporary accommodation as well as through a three month settling in period once they have moved to permanent accommodation.

    Our homeless hostels work in partnership with local authorities to reduce rough sleeping. This is achieved through a range of support, including:

    • helping people to reconnect with communities
    • reducing substance misuse
    • tackling antisocial behaviour
    • reducing street activity and offending behaviour
    • developing life skills
    • promoting health and well-being
    • accessing social inclusion and learning opportunities
    • building relationships.
    Hear Eric's story

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