Resident Panels
    Our resident panels play a crucial role in scrutinising our work, giving residents a voice and ensuring that important issues affecting residents are addressed.

    Our resident panels are designed to help scrutinise our services and suggest improvements. They give residents a voice, ensure we are aware of residents’ concerns and factor their views into our decision-making. 

    Each panel meets up to four times a year and contributes towards the scrutiny of services and the management of our estates.  All panels have a Chair, up to 5 residents and two independent members, plus a member of the Group Board.

    We involve our resident panels in different ways such as visits to new developments to see our latest projects and meet new residents. Members get together with the Group Board once a year to discuss our strategic direction and our plans for the future.

    Although each panel is focused on a specific region, their work feeds into our Group Board to help us identify common issues for all residents. 

    Our resident panels cover:

    • The resident panel (East) covers Havering, Lewisham, Newham, Southwark, part of Tower Hamlets and Waltham Forest.
    • The resident panel (North) covers Barnet, Camden, Enfield, Hackney, Haringey, Ealing, Islington and Westminster.
    • The resident panel (West) covers Bracknell Forest, Reading, Windsor and Maidenhead, Slough, West Berkshire and Wokingham.
    • The resident panel (Island) covers E14 in Tower Hamlets and the Isle of Dogs.
    • The One Support panel covers all of our health, care and support services.

    Want to get involved, find out more or ask a question?

    Your resident panel would like to hear from you. 

    For resident panels East, North, West and Island

    Contact Claire Morton on 020 8821 5330. Or you can:

    For One Support panel

    Contact Linda Kelly on or call 0207 428 4262 .

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