19/03 - 4.24pm

Ward Road/Jupp Road: there is currently no heating. Our gas engineers are on site fitting new parts to the heating system. 

Leeward Court: there is no hot water. An engineer is on site and attending to the issue. 

    Resident focus groups - members wanted!

    Do you want to play a key role in shaping our services? Can you spare some time to give us feedback on how to improve our services?

    We’re always looking to improve the experience and services that we provide. We’re currently working on a number of exciting projects, and we would really value your feedback and input as part of this development. 

    If so, we’d love you to be a part of our resident focus group. Our resident focus group is a great way for you to have your say on developing our services. There is less commitment involved than for Area Boards and all you need is an interest on the focus group topic. 
    We will consult with you from time-to-time on key topics, usually by email or inviting you to a focus group meeting. Meetings will be informal, fun and provide the opportunity for you to meet other residents, and have your say in shaping our services.

    As a thank you for your time and effort, members will receive high street vouchers at the end of the year. We will cover your expenses for taking part and refreshments will be provided at meetings.

    Interested? Read our aims and goals and submit an online application here. 

    For more information call our Customer Information Hub on 0300 123 9966 or the email the business transformation team. 

    We want to hear from you! Share your feedback online