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Friday 19 October 2018

Loss of heating at Kelson House, Isle of Dogs

We're aware of the heating failure at Kelson House. Unfortunately we're unable to access the plant room to fix the boiler due to a health and safety risk in the room. Works to make the plant room safe will be completed on Tuesday 23 October, we will then access the room on Wednesday 24 October to remedy the boiler. 

We are providing temporary heaters to all households but we need to limit this to two per households. Please contact us on 0300 123 9966 to request these and we will deliver these to you as soon as possible.  

Please accept our sincere apologies for any inconvenience that this issue may have caused and continues to cause. 

 

    ONE NEWSLETTER - WINTER 2017 EDITION NOW AVAILABLE

    The winter 2017 edition of our resident newsletter is now available online.

    The winter 2017 edition of our resident newsletter is now available online.

    • Read how we're getting on with modernising our business
    • Find out how to have a green Christmas
    • Get an insight into the life of an Arlington resident, Leo
    • and much more. 

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    You should have received a printed copy through the post, if you haven't you can pick one up from the reception area at your local office. Alternatively, call the Customer Contact Centre on 0300 123 9966/ 020 8821 5300 and we can post you one.

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