Friday 19 October 2018

Loss of heating at Kelson House, Isle of Dogs

We're aware of the heating failure at Kelson House. Unfortunately we're unable to access the plant room to fix the boiler due to a health and safety risk in the room. Works to make the plant room safe will be completed on Tuesday 23 October, we will then access the room on Wednesday 24 October to remedy the boiler. 

We are providing temporary heaters to all households but we need to limit this to two per households. Please contact us on 0300 123 9966 to request these and we will deliver these to you as soon as possible.  

Please accept our sincere apologies for any inconvenience that this issue may have caused and continues to cause. 


    One Housing invites residents to a New deal for social housing workshop in October

    We are responding to the government’s recently published Green Paper which renews and deepens the Government’s commitment to social housing and the people that live in it.

    The Green Paper contains a number of options and ideas for consultation. We're keen to hear our residents’ views and explore the areas of the Green Paper that matter to you so that we can feed back your concerns into our consultation response.
    We’re holding a workshop on Tuesday 23 October 2018 at our Suttons Wharf South office in Mile End from 9.30AM-1.00PM.

    For more information or to RSVP your attendance, please email Yasin Ahmed at residentengagements@onehousing.co.uk.

    If you can’t attend but wish to respond to the consultation independently you can do so by visiting https://www.gov.uk/government/consultations/a-new-deal-for-social-housing. If you get stuck or have any questions, email Customer Engagement Manager Yasin Ahmed at residentengagement@onehousing.co.uk

    To read the Green Paper click here.

    We want to hear from you! Share your feedback online