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24 September 2018, 3.00pm

On Tuesday 25 September, the Repairs Helpdesk will be closed from 3.00pm until 8.00am on Wednesday for staff training.

If you need to report an emergency repair, please call 0300 123 9966 or 020 8821 5300 and you will speak to our out-of-hours provider. To report a non-urgent repair please email cscmaintenance@onehousing.co.uk.

We apologise in advance for any inconvenience this may cause you.

    Join our residents' panel

    Have your say on improving our services.

    We’re always looking for ways to provide better customer service and we are working on a number of exciting projects that we would like your feedback and input on. Join our residents’ panel and have your say on improving our services.

    If you can’t commit too much time that’s fine, we will only contact you from time-to-time on key topics, usually over the phone, by email or at meetings. As a thank you for your time and efforts, we will either enter you into a prize draw, give you high street vouchers or pay for your expenses if travelling is involved.

    Register your interest by calling our Customer Information Hub on 0300 123 9966 or 020 8821 5300 or email businesstransformationprojects@onehousing.co.uk

     

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