Festive opening hours

    We hope you have a problem-free Christmas and New Year, but if you do need to get in touch, here are the opening hours for our Customer Information Hub and offices* during the period.

    Customer Information Hub

    You can call us on 0300 123 9966 or 020 8821 5300 or visit our offices as usual during the opening hours below.

    Friday 22 December – Open as normal
    Monday 25 December (Christmas Day) – Closed
    Tuesday 26 December (Bank Holiday) – Closed
    Wednesday 27 December - Friday 29 December – Open as normal
    Monday 1 January – (New Years’ Day) – Closed
    Tuesday 2 January – Open as normal 

    Reporting repairs 

    If you live in London, call 0300 123 9966 or 020 8821 5300 to report emergency repairs to our out-of-hours service. 
    If you live outside of London, please call Housing Solutions as normal on 0800 587 9941.

    *Chalk Farm, Suttons Wharf South, Maidenhead and Millwall office. The Castalia Square office will be closed between Christmas and New Years and will resume on Tuesday, 2 January as normal.

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