Festive opening hours

We hope you have a problem-free Christmas and New Year, but if you do need to get in touch, here are the opening hours for our Customer Information Hub and offices* during the period.

Customer Information Hub

You can call us on 0300 123 9966 or 020 8821 5300 or visit our offices as usual during the opening hours below.

Friday 22 December – Open as normal
Monday 25 December (Christmas Day) – Closed
Tuesday 26 December (Bank Holiday) – Closed
Wednesday 27 December - Friday 29 December – Open as normal
Monday 1 January – (New Years’ Day) – Closed
Tuesday 2 January – Open as normal 

Reporting repairs 

If you live in London, call 0300 123 9966 or 020 8821 5300 to report emergency repairs to our out-of-hours service. 
If you live outside of London, please call Housing Solutions as normal on 0800 587 9941.

*Chalk Farm, Suttons Wharf South, Maidenhead and Millwall office. The Castalia Square office will be closed between Christmas and New Years and will resume on Tuesday, 2 January as normal.

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