One Housing has launched its first Residents’ Charter, which sets out clear commitments to residents living in Gilbeys Yard and Juniper Crescent (also known as Camden Goods Yard) in Chalk Farm if they vote in favour of redeveloping their estates. We have been in discussion with residents about how to deliver the best future for their neighbourhood for several months. Following a comprehensive options appraisal process in 2018, at the end of which the preferred options were either full redevelopment or do nothing, we have been working closely with the Resident Steering Group to draw up the Residents’ Charter.
Here is a summary of the commitments in the Charter:
- New homes: Residents will be offered a brand-new home within the new scheme, where they will have their own private outdoor space
- Rent: Rent levels will not go up as a result of the redevelopment, unless moving to a larger home
- Tenancies: Tenancies and rights will remain the same
- Compensation: We will pay compensation to cover costs and the disturbance of moving
- Disruption: We will make every effort to keep disruption to a minimum and will do all we can to ensure residents only have to move once
- Consultation: We will consult residents on proposals for the new development throughout the process, using a range of methods so they can influence things in ways that best suit them
- Quality: All new homes will be built to the latest standards and be energy efficient.
- Moving away: If residents would prefer to move away from Juniper Crescent or Gilbeys Yard we will support them to secure a permanent home from our existing properties when a suitable home becomes available
- Support: We will provide extra help for older residents or those with support needs
- Home improvements: If residents have made improvements to their home, they may be able to claim for costs incurred
- Delivering residents’ objectives: We will deliver the development objectives that were agreed with residents as part of the options appraisal process.
To find out more about our commitments in detail, you can view the Charter here.