Buildings insurance covers damage to the structure of the building caused directly by 'specific acts of peril'. This is a legal term which covers things like fires or floods. As your landlord and the freeholder of the building, we take out buildings insurance for the building as a whole.
Contents insurance covers your possessions, furniture and any goods within your home. These items are not covered by building insurance. If there is a fire, flood or other damage to your home, you won't be able to claim for lost posessions if you don't have contents insurance.
How to claim
If you think you have a valid claim, please ring the insurance provider, Zurich on 01252 387249 or 0800 028 0336 (24 hour) or email farnboroughpropertyclaims@uk.zurich.com