Friday 19 October 2018

Loss of heating at Kelson House, Isle of Dogs

We're aware of the heating failure at Kelson House. Unfortunately we're unable to access the plant room to fix the boiler due to a health and safety risk in the room. Works to make the plant room safe will be completed on Tuesday 23 October, we will then access the room on Wednesday 24 October to remedy the boiler. 

We are providing temporary heaters to all households but we need to limit this to two per households. Please contact us on 0300 123 9966 to request these and we will deliver these to you as soon as possible.  

Please accept our sincere apologies for any inconvenience that this issue may have caused and continues to cause. 


For you

    Bankhouse provides independent living flats with support and personal care for adults over 55 years old.

    Bankhouse has been carefully designed to offer luxurious living along with excellent facilities and professional services.

    So when you want to spend some time in the company of other residents, you need look no further than the club lounge with free wi-fi, or the beautiful restaurant with doors opening out to the garden terrace.

    Meet up for morning coffee, enjoy a light lunch or settle down to an evening meal in style. There’s a licensed bar too – everything you need for a rich social life without even leaving the building.


    20 Albert Embankment


    SE1 7FY

    General enquiries

    0300 123 5837


    For more information about Bankhouse, visit our Season website.

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