Our floating support services help customers with a range of different needs and situations including:
Year-on-year these services have supported between 98% and 99% of customers to maintain independence and sustain their tenancies.
Flexibility and partnership working are key to the success of our floating support services. Staff are responsive to individual customer needs and circumstances, providing more intensive support where needed. Our co-location model means working directly alongside local services, such as community mental health teams and housing teams. This means truly effective partnership work and helps promote access to the service.
Support packages from our floating support services include: