For you

    Tenancy fraud
    There is a housing crisis and a general shortage of housing, so it’s important that we take tenancy fraud seriously. Across the UK, it’s estimated that thousands of housing association homes are occupied by someone who shouldn't live there or have obtained the tenancy fraudulently.

    As a housing association we have to make the best use of the homes we own and ensure that the people living there are legally entitled to be there. People who are already in need of social housing and on the waiting list will have to wait even longer if homes continue to be occupied by people who don’t have the right to live there.

    The homes that we have recovered so far, range from studio apartments to three bedroom houses and can each be re-let to someone in need. And therefore help meet the needs of residents and families who may otherwise have been waiting, or could still be awaiting for suitable accommodation.   

    If you're a One Housing resident and illegally subletting your home, this is a breach of your tenancy agreement, and against the law.  

    What is tenancy fraud?

    There are different types of tenancy fraud including:  

    • unlawful subletting - where a tenant rents out their home without the knowledge or permission of the landlord
    • wrongly claimed succession - where the resident dies and someone tries to take over or succeed the tenancy which they are not entitled to
    • false Right To Buy/Right To Acquire - where a tenant resident makes a Right to Buy or Right to Acquire application and gives false information in their application
    • key selling - where a resident is paid to pass on their keys in return for a one-off payment
    • unlawful assignment - where a resident stops using their tenancy as their main or principal home, allowing another person to live there without permission from One Housing. 
    • obtaining housing by deception - where a person gets a home by giving false information on their housing application.

    What are we doing to tackle tenancy fraud?

    We carry out regular tenancy audits as part of our letting and housing management to make sure that the right people are living in our properties. We work with other social landlords and statutory agencies to detect fraud where the law requires it or where information sharing protocols are in place.

    How do I report tenancy fraud?

    If you think someone in your area may be subletting their home or living elsewhere, please report this to us in confidence.

    Any information you give us will be treated in the strictest confidence and your identity will be protected. You can report the suspected fraud anonymously but please give us as much information as possible to help our investigations. The more information that we have the better the chance we have of stopping it.

    We want to hear from you! Share your feedback online