Once an ASB report is created, we will assess the severity and type of ASB and your case will be assigned to your Housing Officer or, ASB coordinator. If you are a Citystyle resident your case could also be assigned to your Home Ownership Advisor
We work together with the police and other partner agencies to deal with serious ASB issues. If you experience crime or serious ASB, do not hesitate to report it to the police. It could help us resolve the issue more quickly.
If you are suffering from noise nuisance please contact your local council’s environmental health department.
The council environmental health teams have designated powers to deal with noise nuisance such as serving noise abatement notices. We can then act upon their reports and enforce tenancy action.