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Anti-social behaviour

Anti-social behaviour (ASB) can make people's lives a misery by disturbing or causing nuisance to an individual and their family, or even a whole community. ASB can affect people in many different ways. We're committed to providing safe homes in safe communities.

One Housing follows five basic principles when investigating ASB:

  • To take all reported cases of ASB seriously, to record these and investigate where appropriate
  • To manage and work to resolve cases of ASB in a victim-centred way
  • To help victims, witnesses and perpetrators access any necessary support
  • To use a collaborative approach with the aim of preventing ASB in our propertiesOH stock, or tackling cases early before problems escalate
  • To use litigation only in severe cases of ASB or where other intervention tools have failed to effectively resolve problems

What is ASB

  • hate-related incidents (based on race, ethnicity, nationality, sexual orientation, gender, disability, religion, age, etc.)
  • physical or domestic violence
  • verbal abuse, harassment, intimidation or threatening behaviour
  • noise nuisance
  • drugs and substance misuse or drug dealing
  • alcohol-related disorder
  • loitering or misuse of communal areas or public spaces
  • pet and animal nuisance
  • littering and fly-tipping
  • vandalism and damage to property
  • prostitution, sexual acts or kerb crawling.

What we would not investigate as ASB

  • Parking disputes
  • One off party / BBQ
  • General household living noise – babies crying, children playing, washing machine noise
  • Cooking smells
  • Boundary disputes
  • Children playing

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