Friday 19 October 2018
Loss of heating at Kelson House, Isle of Dogs
We're aware of the heating failure at Kelson House. Unfortunately we're unable to access the plant room to fix the boiler due to a health and safety risk in the room. Works to make the plant room safe will be completed on Tuesday 23 October, we will then access the room on Wednesday 24 October to remedy the boiler.
We are providing temporary heaters to all households but we need to limit this to two per households. Please contact us on 0300 123 9966 to request these and we will deliver these to you as soon as possible.
Please accept our sincere apologies for any inconvenience that this issue may have caused and continues to cause.
We know how important a safe and comfortable place to live is and we want you to enjoy your One Housing home as much as possible. In this section you can find a range of information about your home, from how to pay your rent to our repairs and maintenance service. You'll also find out what we do to stop anti-social behaviour, and how we can help you find a job, get training and get more involved in your community.