Friday 19 October 2018

Loss of heating at Kelson House, Isle of Dogs

We're aware of the heating failure at Kelson House. Unfortunately we're unable to access the plant room to fix the boiler due to a health and safety risk in the room. Works to make the plant room safe will be completed on Tuesday 23 October, we will then access the room on Wednesday 24 October to remedy the boiler. 

We are providing temporary heaters to all households but we need to limit this to two per households. Please contact us on 0300 123 9966 to request these and we will deliver these to you as soon as possible.  

Please accept our sincere apologies for any inconvenience that this issue may have caused and continues to cause. 


    Why work with us?
    As well as providing a happy and enjoyable working environment, we offer fantastic learning and development opportunities and an attractive range of benefits.


    We believe it is important to have a good work life balance and we offer a generous holiday entitlement. Career breaks are available to staff who have been with us for three years or more which can provide an opportunity to travel or study.

    Season ticket Loan

    We appreciate that travelling to work can be expensive, so we try to offer help by offering a loan to spread the costs over an entire year.

    Refer a Friend

    Our Refer a Friend reward scheme is in place to encourage our employees to recommend friends to come and work for One Housing. If a recommendation leads to a successful appointment, the employee receives £300 as a thank you.


    We offer a bespoke online employee discount service where staff have access to a range of discounts and cash back offers from a wide array of over 1200 retailers including House of Fraser and Boots. We also run a Cycle to Work scheme and offer childcare vouchers.


    We provide a defined contribution scheme with both employee and employer making contributions of 4%. All staff in the pension scheme have automatic access to our life assurance scheme.

    Healthcare and Wellbeing

    We provide vouchers for free eye tests and if it turns out you need glasses, we’ll contribute £50 to the cost. We also offer an employee assistance programme to support staff at difficult times.

    Learning and Development

    We encourage staff to participate in learning to help them broaden their experience, learn new skills and reach their full potential. An annual appraisal process provides the opportunity to identify learning and development requirements and make plans to develop these over the following year. Funding can also be available for professional or further education qualifications, as well as up to five days study leave.

    Read our Equality and Diversity policy (pdf) to find out more on our commitment to fully meet the requirements of the Equality Act 2010

    We want to hear from you! Share your feedback online