Our vision and values
    We are a dynamic and commercially driven organisation with a passion for making a positive difference to people’s lives and communities. Our vision and values help us to deliver our high quality service and set a standard of how each of us interacts with our customers, colleagues and other stakeholders.
    • We keep our promises

    • We do a great job

    • We work together

    • We look for ways to improve

    • We value diversity

    • We do what we say we are going to do.  We communicate openly and honestly with each other and with our residents. We do the right thing not the easy thing.
    • We have high standards and we work hard to meet them.  We go the extra mile to make sure that we deliver for our residents.
    • We support each other and work as one team. We don’t pass the buck – we take ownership and collaborate effectively for the benefit of our customers. We work in partnership with our residents.
    • We look for opportunities to keep improving and investing in our homes, our communities and our people. We take a positive approach to our work and embrace change that benefits our customers.
    • We respect and value the diversity of our people and welcome the contribution everyone can make. We work hard to make sure that all our residents have equal access to our services.

     

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