19/03 - 4.24pm
Ward Road/Jupp Road: there is currently no heating. Our gas engineers are on site fitting new parts to the heating system.
Leeward Court: there is no hot water. An engineer is on site and attending to the issue.
1. Applying for a role
Preparing a CV
A good CV will help you stand out and catch the interest of the shortlisting panel. Help us out by making your CV clear, well presented and relevant for the role that you’re applying for. You should highlight any of your key achievements.
Ideally, a CV should be no more than three sides of A4 and should include all of the following information:
• Contact details: name, address, phone number and email address
• Work experience
• Education and Qualifications
• Relevant skills.
The dos and don’ts of writing a brilliant CV
• Make it concise and accurate.
• Stick to the facts.
• Use short sentences/bullet points.
• Concentrate on your most relevant skills and experience and put your most recent job at the top.
• Explain any gaps between jobs.
• Use numbers where appropriate, for example revenue figures; size of budget; size of teams or volumes of customers handled etc.
• Use clear highlighted headings.
• Keep it simple and easy to follow.
• Highlight your achievements and not just your responsibilities.
• Get the basics right, making sure you include all of your contact details.
• Include false information - we’ll only find out through our interview, assessment or referencing process
• Let yourself down with bad spelling and grammar.
View a sample CV for an example of what your CV might look like.
2. Writing a supporting statement
The supporting statement is your chance to show us how you meet the criteria in the person specification and job description.
Here are our top tips:
• Don’t just say you meet a particular criteria – tell us how you meet this criteria and give examples.
• Check the spelling and grammar used – we will be using this document to see that your written and presentation skills are good.
• Only include relevant information – make sure it’s specific to the role for which you’re applying.
• Keep it short and factual – no more than two pages.
• Make sure that you refer to the job we have – don’t just send a standard document that you have used for other applications. It is always obvious when applicants haven't tailored their statement to the role.
3. After you apply for a role
When you submit your application we will send you an email to let you know that it has been received.
We will send you an email to let you know if you have not been successful at the shortlisting stage.
4. The interview process
If you are shortlisted, we will send you and email inviting you to an interview. The email will give information about:
• Where and when the interview is
• how long the interview will be
• who will be on the interview panel
• information that we need to check before we can employ you.
If you need any special arrangements to enable you attend or take part in the interview, please contact the HR Department.
The successful appointment to any role within One Housing may be subject to a literacy test and on occasions other work related assessments. Any offers of appointment will not be made until successful completion of all relevant stages, and will be subject to the employee screening process.
6. Employee screening
As part of the recruitment process we will verify the following information before you start your employment:
• Asylum and immigration status
During the course of the interview you will be asked whether or not you need permission to work in the UK. We are legally required to check this. In order to prove that you are eligible to work in the UK, you will need to bring along one of the following documents: a UK/EAA passport, valid visa or full size UK/EAA birth certificate, or other proof or the right to work.
We require at least two referees. References will always be taken up directly from your referees. Please make sure that the contact details for referees are correct, as this will help us progress your application quickly.
References must be work related. Under no circumstances should a member of your family or a personal friend be given as a referee. We cannot accept references from agencies.
• Criminal Records Bureau check
Staff within our operations departments and services will be required to undergo an enhanced CRB check.
Queries or concerns
If you have any queries, please contact the named person given on the specific reference.
Good luck with your application.