Caroline became Chair of One Housing on 3 August 2020. She worked in the city for 13 years specialising in private equity where she also served on a number of private sector boards across a range of industries. In 2007 she joined the Board of London Probation Trust (LPT) and she served as Chair of LPT from 2012 until July 2014.
As well as her role at the Parole Board, Caroline is Deputy Chair of the Children and Family Court Advisory Support Service (Cafcass), and the Criminal Cases Review Commission. She also chairs interim order panels for the Nursing and Midwifery Council.