Area Boards

Our Area Boards play a crucial role in scrutinising our work, giving residents a voice and ensuring that important issues affecting residents are addressed.

Our five Area Boards help us to monitor our local services, policies and performance and each one includes local residents as well as a representative of One Housing's Group Board.

Four of the boards cover our different geographical areas of operation, with one for east London, one for north and central London, one for Berkshire (West) and the fourth for the Isle of Dogs. A fifth Area Board is for our housing care and support work.

What they do

Our Area Boards are designed to help scrutinise our services and suggest improvements. They give residents a voice, ensure we are aware of residents’ concerns and factor their views into our decision-making. Click here to read the Terms of Reference of the Area Boards [PDF.87KB]

Each Board meets up to four times a year and undertakes estate tours at least annually. Boards have an elected Chair, up to four residents and two independent members, plus a member of the Group Board.

We involve our Area Boards in different ways such as visits to new developments to see our latest projects and meet new residents. They help us develop our local offers which set out the services available on each estate and issues that need to be addressed. Area Board members get together with the Group Board once a year to discuss our strategic direction and our plans for the future.

Although each Board is focused on a specific region, their work feeds into our Group Board to help us identify common issues for all residents.

Which areas our Area Boards cover:

Why not get involved? Your Area Board would like to hear from you. To find out more or ask a question please contact:

  • West region: Sue Needham - 020 8821 5330
  • North and East regions: Tracey Downie - 020 8821 5360
  • Island region: Steve Thorne - 020 8821 5351
  • One Support board: Linda Kelly - 0207 428 4262