Fire safety - a message for our residents and customers

We are deeply saddened by the tragic events following the recent fire at Grenfell Tower. We know that many of our residents have been seeking assurances in light of the heighted concerns relating to fire safety.

Fire safety is everyone’s responsibility. We all need to do our bit to keep each other safe.

We are deeply saddened by the tragic events following the recent fire at Grenfell Tower.

We know that many of our residents have been seeking assurances in light of the heighted concerns relating to fire safety. One Housing already has a comprehensive and formal fire risk assessment programme in place for our properties. We have written to all our residents to provide reassurance and offer fire safety guidance. 

What we have been doing since Wednesday 14 June

We are pleased to confirm that our existing processes are robust and that we currently hold up-to-date fire risk assessments for all our blocks. As details emerge about the fire, we will continually review our fire management processes.

Following the speculation that other high rise blocks or blocks with cladding may be at greater risk, we have carried out reassessments on blocks of that description. The recent reassessment confirms that the current fire safety guidance has been followed and is fully up-to-date for our high-rise blocks or blocks with cladding.

What you can do to help

We regularly remove household items from our corridors or flammable belongings from cupboards in communal hallways. If you have any items stored in this way, it would be very helpful if you moved these as soon as possible. This includes anything blocking an exit – such as bicycles; prams; mobility scooters and even shoes, which are all hazards during a fire. 

In addition to the reassessments, our staff will be even more vigilant in regards to fire safety. We are checking that fire safety doors are closing correctly and that fire exits and communal corridors are clear.

What’s next?

We are continuing to liaise with the fire service, our local authority partners and Government and will review any new information, guidance or advice.

We are also looking at the construction of any cladding we have on our buildings and comparing this with any information provided about the possible cause of the speed at which the fire spread.

This was an unprecedented tragedy and it may take a considerable amount of time before we fully learn what additional measures we will need to put in place to further reduce risks as a result for fire safety. In the meantime, we want to give you our assurances that we take the fire safety of our buildings and residents very seriously and continue to work to improve the safety of our residents.

As more information becomes available we will update you on this page, so please do check it regularly.